Delivery

Shipping Policy

How much will carriage cost?

Carriage is based on sizes, quantities and weight of the items ordered and is calculated automatically by our system. Our carriage options are listed below.

Hermes Delivery - 4.16(GBP)

Once processed, orders will be despatched from our Warehouse via Hermes Delivery Service at a standard delivery charge of 4.16(GBP)

Courier Parcel Delivery - from 12.95(GBP)

Once processed, orders will be despatched from our Warehouse via our preferred courier partner at a standard delivery charge of 12.95(GBP) inc VAT. This applies where none of the items ordered attract a fixed carriage and the total weight of the order does not exceed 30kg. Where an item on the order attracts special fixed carriage, there is an additional charge; this is displayed on the product page and will be applied at checkout.

THE FOLLOWING POSTCOSE AREAS MAY ATTRACT A SURCHARGE:

  • AB37-AB38 AB44-AB45 AB53-AB56 CA18-CA27
  • HS1-HS9 IM IV14-IV28 IV30-IV32
  • IV36 IV40-IV56 IV7 IV9-IV12
  • KA27-KA28 KW LA15-LA23 PA20
  • PA21-PA38 PA41 PA42-PA49 PA60
  • PA61-PA78 PA80-PA88 PH17-PH26 PH30-PH44
  • PH49-PH50 TR21-TR25 ZE JE
  • GY

This additional charge may not be added at checkout; however, if applicable a member of our sales team will call you before processing the order to check you are happy to proceed.

Fixed carriage items only

Where an order only contains items with fixed carriage, the carriage payable is calculated per item so 3 items with fixed carriage charge incurs a cost of 3 x the carriage charge. In some cases we are able to reduce this multiple cost so please call our sales team who will be able to advise. Fixed carriage items can take slightly longer to be delivered.

How long before I receive my goods?

Depending on where you live, the estimated delivery period varies. If your items are in stock, they should be with you within 3-5 working days. If your order is particularly urgent, we advise that you contact a member of our sales team.
Please note that items such as clothing and heavy or large equipment take on average 15-20 working days to ship and are not covered by our standard delivery periods.

Additional Information

Currently we deliver to the mainland UK, Northern Ireland, Isle of Wight and the Channel Islands only. Please make arrangements to accept the goods on arrival. If any of the items ordered are out of stock, we will advise you via telephone or email. Please ensure that a telephone number is provided in order to contact you if necessary. All goods ordered are offered strictly subject to availability. All deliveries must be signed for and are despatched with an itemised Delivery Note. Care should be taken when unpacking deliveries.
Some items may be subject to longer lead-time. Times and dates given for delivery are estimates only and are not a binding contractual obligation. Out of stock items will be despatched as soon as they become available. Sports Directory will not accept responsibility for any direct or consequential loss or damage caused by any delay or advance in delivery.